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What happens if a licensee fails to file a complaint in the required format?

  1. The complaint is discarded

  2. The licensee faces suspension

  3. The complaint is put on hold

  4. The commission handles it informally

The correct answer is: The complaint is discarded

When a licensee fails to file a complaint in the required format, the process is designed to ensure that all complaints are handled efficiently and effectively. If the complaint does not meet the specified requirements, it will not be considered valid and will be discarded. This is important because it helps the regulatory commission to maintain a standard process for reviewing complaints, ensuring that only properly formatted and substantiated issues are addressed. The other options suggest alternative outcomes, such as facing suspension or the complaint being put on hold, but these do not align with the established procedure. The intent of requiring a specific format is to streamline the handling of complaints; thus, complaints that do not meet these criteria simply do not enter the review process and are typically discarded without further action.