Iowa Real Estate Practice Exam

When is it permissible for an unlicensed assistant to engage with clients directly?

1. During open houses with a licensed broker present

2. When assisting with marketing materials

3. During negotiations

4. At any time if supervised

The correct answer is: During open houses with a licensed broker present

An unlicensed assistant may engage with clients directly during open houses when a licensed broker is present. This scenario is permissible because the licensed broker is there to supervise the unlicensed assistant, ensuring that any interactions with potential clients are conducted in compliance with state regulations. The presence of a licensed broker acts as a safeguard, allowing the unlicensed assistant to provide basic information about the property or facilitate the open house experience without stepping into the realm of providing licensed services, such as negotiating terms or offering legal advice. This arrangement ensures that clients have access to professional guidance while still allowing unlicensed personnel to perform certain tasks. In other contexts, such as during negotiations, it’s critical that only licensed individuals be involved to protect consumer interests and maintain professional standards within the real estate transaction process. Similarly, while assisting with marketing materials, unlicensed individuals can help with task executions but cannot directly engage clients without the oversight of a licensed agent. Supervision at any time simplifies the exchange of information but doesn’t extend to proactive client engagement outside the broker's direct oversight.